Support

Please feel free to get in touch.

Scope of support

Unless otherwise stated, support is available for premium products while you have a valid license. Licenses usually last for 12 months, after which time you’ll need to renew the license in order to continue receiving support (and updates).

For any support requests for premium products, please take a look at the documentation first. If you can’t find what you’re looking for then please use the form below to contact me directly. I aim to answer every query well within one working day.

Customisations

I can’t guarantee to provide free support for customisations to products. There are many times where I’ve helped out with simple CSS or similar in order to tweak a product but this isn’t guaranteed.

Changes to functionality are outside the scope of support for any product – though I’m always happy to discuss individual feature requests, especially if they’re likely to have wider appeal for the product’s users. If you’d like a quote for a particular feature, just let me know.

Contact me