1. Home
  2. Knowledge Base
  3. WooCommerce Product Table Ultimate
  4. Licensing
  5. I get a “Download Failed: Unauthorized” message
  1. Home
  2. Knowledge Base
  3. General
  4. I get a “Download Failed: Unauthorized” message
  1. Home
  2. Knowledge Base
  3. WooCommerce Product Add-Ons Ultimate
  4. Licensing
  5. I get a “Download Failed: Unauthorized” message
  1. Home
  2. Knowledge Base
  3. WooCommerce Members Only
  4. Licensing
  5. I get a “Download Failed: Unauthorized” message
  1. Home
  2. Knowledge Base
  3. WooCommerce Fees and Discounts
  4. Licensing
  5. I get a “Download Failed: Unauthorized” message
  1. Home
  2. Knowledge Base
  3. Bookings for WooCommerce
  4. Licensing
  5. I get a “Download Failed: Unauthorized” message
  1. Home
  2. Knowledge Base
  3. WooCommerce Better Variations
  4. Licensing
  5. I get a “Download Failed: Unauthorized” message
  1. Home
  2. Knowledge Base
  3. WooCommerce Thank You Pages
  4. Licensing
  5. I get a “Download Failed: Unauthorized” message
  1. Home
  2. Knowledge Base
  3. WooCommerce Deposits and Part Payments
  4. Licensing
  5. I get a “Download Failed: Unauthorized” message
  1. Home
  2. Knowledge Base
  3. Add-Ons Ultimate: Advanced Uploads
  4. Licensing
  5. I get a “Download Failed: Unauthorized” message
  1. Home
  2. Knowledge Base
  3. Licensing
  4. I get a “Download Failed: Unauthorized” message

I get a “Download Failed: Unauthorized” message

If you try to update your plugin and you get a message like “Update failed: Download failed. Unauthorized”.

This can happen for the following reasons:

  • Your licence key has expired
  • The licence key is not activated on the site where you’re trying to make the update

You can fix the issue by ensuring your licence is up to date and the key has been correctly entered.

See the Installation page for your plugin for more details on entering the licence key.

Was this article helpful?

Related Articles

  • How do I apply for a refund?
    • Plugin: WooCommerce Product Add-Ons Ultimate, WooCommerce Product Table Ultimate, Add-Ons Ultimate: Advanced Uploads, WooCommerce Members Only, WooCommerce Fees and Discounts, Bookings for WooCommerce, WooCommerce Better Variations, WooCommerce Thank You Pages, WooCommerce Deposits and Part Payments
    • Content Type: Supprt Document
  • How to update payment details
    • Plugin: WooCommerce Product Add-Ons Ultimate, WooCommerce Product Table Ultimate, Add-Ons Ultimate: Advanced Uploads, WooCommerce Members Only, WooCommerce Fees and Discounts, Bookings for WooCommerce, WooCommerce Better Variations, WooCommerce Thank You Pages, WooCommerce Deposits and Part Payments
    • Content Type: Supprt Document
  • Installation
    • Plugin: Add-Ons Ultimate: Advanced Uploads
    • Content Type: Supprt Document
  • How to upgrade your licence
    • Plugin: Add-Ons Ultimate: Advanced Uploads
    • Content Type: Supprt Document
  • Why are there no Basic or Pro licences?
    • Plugin: Add-Ons Ultimate: Advanced Uploads
    • Content Type: Supprt Document
  • What are the differences between Add-Ons Ultimate Basic and Pro licences?
    • Plugin: WooCommerce Product Add-Ons Ultimate
    • Content Type: Supprt Document