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  2. Knowledge Base
  3. General
  4. Download Failed: Unauthorized

Download Failed: Unauthorized

If you try to update your plugin and you get a message like “Update failed: Download failed. Unauthorized”.

This can happen for the following reasons:

  • Your licence key has expired
  • The licence key is not activated on the site where you’re trying to make the update

You can fix the issue by ensuring your licence is up to date and the key has been correctly entered.

See the Installation page for your plugin for more details on entering the licence key.

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