If you are having trouble activating or validating your license, please take a look below:
Problem activating your license
If you are a message informing you that it hasn’t been possible to validate your license key, first please try deactivating then reactivating the license.
Activating a Basic license on multiple sites
If you have bought a Basic version of the plugin, you will only be able to activate it on one site. You might receive the above message if you are trying to activate the license on a second site.
If you need to use the license on more than one site, you’ll need to upgrade it.
Using Wordfence?
If you’re using Wordfence, please follow the steps below:
- In your WordPress dashboard, go to Wordfence > Firewall
- Click on Manage WAF and find the Web Application Firewall Status section
- Change the setting to Learning Mode
- Go to the settings page at WooCommerce > Settings > {Plugin Name} > License and attempt to activate your license key again. This teaches Wordfence that the request is safe
- Go back to Wordfence and change the WAF status back to Enabled and Protecting
Are you running a security plugin like iThemes Security?
The iThemes Security plugin has a setting which may affect updates. To fix this, go to Security> Settings> System Tweaks and disable the Filter Suspicious Query Strings in the URL setting.
Coming Soon or Maintenance Mode plugins
If you’re running a plugin that enables a ‘Coming Soon’ or ‘Maintenance Mode’ message on your site, try disabling this plugin. Go through the steps to activate your Plugin Republic plugin. You can then re-enable the Coming Soon plugin.
Activating licenses from a bundle
If you have purchased a bundle, please note that each plugin within the bundle has its own individual license key. The license key for the bundle itself will not activate.