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  4. Add-on fields not showing
  1. Home
  2. Knowledge Base
  3. Troubleshooting
  4. Add-on fields not showing

Add-on fields not showing

If your add-on fields are not showing as expected, please check the following:

  • You have entered a price for the product, even if it’s 0. The product will only show the cart form, where the add-on fields are located, if the product has a price. You can find out more about the price label here.
  • Ensure that your theme includes the woocommerce_before_add_to_cart_button action hook. A quick way to check this is to switch to a default theme like Twenty Nineteen and retest. If the fields display with the default theme but not with your theme, then it’s likely your theme is missing this hook.
  • Are you using WPML? If so, please ensure you follow the steps for using WPML with Add-Ons Ultimate. Please pay particular attention to these steps for global groups and WPML.
  • If you are using Divi, please see this article

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