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  2. Knowledge Base
  3. Licensing
  4. How do I apply for a refund?
  1. Home
  2. Knowledge Base
  3. WooCommerce Product Add-Ons Ultimate
  4. Licensing
  5. How do I apply for a refund?
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  3. WooCommerce Members Only
  4. Licensing
  5. How do I apply for a refund?
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  5. How do I apply for a refund?
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  5. How do I apply for a refund?

How do I apply for a refund?

I offer a 14 day refund on all purchases. If you have bought a plugin and it doesn’t meet your requirements, you can get in touch to let me know that you need a refund.

Issues or missing features

If you experience any problems with the plugin or its features aren’t what you expect, please let me know by raising a support ticket. This won’t affect your refund but I’d like the chance to fix any issues for you first.

How long does it normally take for the refund?

I will normally issue the refund the same or next working day.

If you paid with PayPal then you should see an automatic email almost immediately confirming that the funds have been returned to your account.

If you paid with a credit or debit card, it can take up to 10 working days for the bank to process the refund (but it’s usually much quicker).

In both cases, you’ll get an email from me to confirm the refund.

How do I notify you of my refund request?

If you’ve notified me that you’ve found an issue with the plugin or you don’t think it will meet your needs, you can just confirm that you’d like the refund and I will get it processed.

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