Troubleshooting Add-Ons Ultimate

If you find that your add-on fields are not saving correctly, it’s possible that you have too many fields for...

If your add-on fields are not showing as expected on the Add-Ons Ultimate product page, please check the following:

In f your add-on fields are not getting added to the cart or you find that required fields can be...

If you are not seeing metadata for your fields in the order screen in Add-Ons Ultimate, this might be because...

If you have a large number of calculations or conditions, you might find that page performance in Add-Ons Ultimate is...

If you upgrade your Add-Ons Ultimate licence but find that not all the Pro features are available, first ensure that...

If you’ve enabled tooltips in Add-Ons Ultimate but all you’re seeing is an empty box with no text, it’s possible...

If you have a product with an upload field in Add-Ons Ultimate and you receive an order and/or an order...

If you get a console error in Add-Ons Ultimate telling you that the ‘arrow-right.svg’ resource is being served over HTTP...

If you find that uploaded images are displaying broken thumbnails, you might find that it is related to your WordPress...