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  1. Home
  2. Knowledge Base
  3. WooCommerce Product Add-Ons Ultimate
  4. AJAX upload times out
  1. Home
  2. Knowledge Base
  3. Troubleshooting Add-Ons Ultimate
  4. AJAX upload times out

AJAX upload times out

If you find that users on a slow connection, or with large files to upload, are experiencing a timeout message with the AJAX uploader, you can increase the length of time.

Use the snippet below to increase the default value of 30,000 ms (30 seconds) to a greater value:

/**
* Increase the AJAX upload timeout limit
*/
function prefix_pewc_dropzone_timeout( $timeout, $field_id ) {
return 60000; // 1 minute
}
add_filter( 'pewc_dropzone_timeout', 'prefix_pewc_dropzone_timeout', 10, 2 );

Here’s how to add a snippet to WordPress.

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