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  4. Image missing in order email
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  2. Knowledge Base
  3. Troubleshooting
  4. Image missing in order email

Image missing in order email

If you have a product with an upload field and you receive an order and/or an order email without the uploaded file or image, this could be because you didn’t set the upload field to ‘Required’.

Required field

If this option is selected but it’s still possible to add the product to the cart without uploading the file, please see this article.

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