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Troubleshooting

Add-on fields not saving

If you find that your add-on fields are not saving correctly, it’s possible that you have too many fields for...

Add-on fields not showing

If your add-on fields are not showing as expected, please check the following: You have entered a price for the...

Tooltips not displaying

If you’ve enabled tooltips but all you’re seeing is an empty box with no text, it’s possible there’s a conflict...

Layout issue with Elementor

If you’re using the Elementor page builder with Product Add-Ons Ultimate, you might find the layout on the product page...

Number field validation

If you have set a minimum or maximum value for your number field, it will try to validate this whether...

AJAX upload times out

If you find that users on a slow connection, or with large files to upload, are experiencing a timeout message...
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