How to reactivate your subscription
If your subscription has been cancelled and you would like to reactivate it, you just need to follow these steps:...
Article Category: Licensing
How to renew your licence
If you have a yearly licence, it will renew every 12 months. Normally this will happen automatically – you’ll get...
How do I apply for a refund?
I offer a 14 day refund on all purchases. If you have bought a plugin and it doesn’t meet your...
How to update payment details
This article only applies if you paid via credit card. If you paid via PayPal, please update your payment details...
I get a “Download Failed: Unauthorized” message
If you try to update your plugin and you get a message like “Update failed: Download failed. Unauthorized”. This can...
Pro features not activating after upgrade
If you upgrade your licence but find that not all the Pro features are available, first ensure that you have...
What’s the difference between the Basic and Pro licences?
For all plugins, the Basic licence entitles you to updates and support for one site; the Pro licence entitles you...
What are the differences between Add-Ons Ultimate Basic and Pro licences?
The Basic licence for WooCommerce Product Add-Ons Ultimate entitles you to updates and support for 1 site. The Pro licence...
Problems activating your licence
If you are having trouble activating your licence, please take a look below: Problem activating your license If you are...
How to get an invoice
If you’d like an invoice for your purchase, go to your account page at https://pluginrepublic.com/my-account/. Click the ‘Downloads Invoice’ link.